I can not get paypal Pro to work

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    Asked on November 17, 2015 at 11:11 AM

    I keep get an invalid merchant configuration error.

    Can some one help me.


    Thanks Rick

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    Answered on November 17, 2015 at 01:35 PM

    I believe that this is the form you are having problems with, Rick:


    I have checked this form, and I do not see any payment tools on the form at the moment. If you would like to use the PayPal Pro payment tool on the form, please note that you must also have a PayPal Pro account registered on PayPal:


    If you have a PayPal Pro account, you must use its API Username, API password, and Signature in order to collect payments through the PayPal Pro payment tool on our form. You can also read our guide on How to Obtain PayPal API Credentials.

    Once you obtain your credentials on PayPal, please use them in their respective fields of the PayPal Pro payment tool on your form. You can also use the Test Integration button right away when setting it up, in order to check if credentials are working. Please refer to the image below for visual guidance of adding the tool to your form:

    Please let us know how it goes, Rick, we will eagerly await your response. Thank you.