What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I believe that this is the form you are having problems with, Rick:
I have checked this form, and I do not see any payment tools on the form at the moment. If you would like to use the PayPal Pro payment tool on the form, please note that you must also have a PayPal Pro account registered on PayPal:
If you have a PayPal Pro account, you must use its API Username, API password, and Signature in order to collect payments through the PayPal Pro payment tool on our form. You can also read our guide on How to Obtain PayPal API Credentials.
Once you obtain your credentials on PayPal, please use them in their respective fields of the PayPal Pro payment tool on your form. You can also use the Test Integration button right away when setting it up, in order to check if credentials are working. Please refer to the image below for visual guidance of adding the tool to your form:
Please let us know how it goes, Rick, we will eagerly await your response. Thank you.