What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my account was suspended

    Asked by brynneandjulio on November 17, 2015 at 11:36 AM

    hello, for some reason, my account was suspended and the forms I have created are not showing up in preview. also, when I try to go to the designer, the page never loads.

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    JotForm Support Manager

    Answered by Jeanette on November 17, 2015 at 01:40 PM

    Your account appear to be in a good condition in our side, however, if you are creating a form to catch login credentiasl (username/password) or credit card info in plain text fields, then the system will inmediately block it.