my account was suspended

  • brynneandjulio
    Asked on November 17, 2015 at 11:36 AM

    hello, for some reason, my account was suspended and the forms I have created are not showing up in preview. also, when I try to go to the designer, the page never loads.

  • Jeanette JotForm Support
    Replied on November 17, 2015 at 1:40 PM

    Your account appear to be in a good condition in our side, however, if you are creating a form to catch login credentiasl (username/password) or credit card info in plain text fields, then the system will inmediately block it.