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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Missing email submissions

    Asked by watersandco on October 05, 2010 at 04:35 AM

    Firstly, thanks for a great service.  It was easy to design & set up my forms despite my limited technical knowledge.

    I have set up two forms, a mailing list form and a client satisfaction questionnaire for inclusion in my blog.  The 1st one works fine but I am not receiving email submissions for the 2nd one.

    What have I done wrong?

    Many thanks,

    Jon Cooke

    estate@waterssolicitors.co.uk

  • Profile Image
    JotForm Founder

    Answered by aytekin on October 05, 2010 at 06:36 AM

    That one is setup to go to office@waterssolicitors.co.uk. To change recipient email address on a form, open your form on the Form Builder and then:
    1. Click on "Setup and Share" tab,
    2. Click on "Email Alerts",
    3. Select "Notification",
    4. Click on "Reply-to and Recipient Settings",
    5. Change "Recipient E-mail" on the lower right side.