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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Missing email submissions

    Asked by watersandco on October 05, 2010 at 04:35 AM

    Firstly, thanks for a great service.  It was easy to design & set up my forms despite my limited technical knowledge.

    I have set up two forms, a mailing list form and a client satisfaction questionnaire for inclusion in my blog.  The 1st one works fine but I am not receiving email submissions for the 2nd one.

    What have I done wrong?

    Many thanks,

    Jon Cooke


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    JotForm Founder

    Answered by aytekin on October 05, 2010 at 06:36 AM

    That one is setup to go to office@waterssolicitors.co.uk. To change recipient email address on a form, open your form on the Form Builder and then:
    1. Click on "Setup and Share" tab,
    2. Click on "Email Alerts",
    3. Select "Notification",
    4. Click on "Reply-to and Recipient Settings",
    5. Change "Recipient E-mail" on the lower right side.