Is there a problem with editing forms right now? I click a form to edit and it won't open, I only get the menu bars.

  • AMcLaughlin
    Asked on November 17, 2015 at 11:59 AM

    I also can't get to forum from the top menu links, only the bottom.  I also can't exit my account.  Using chrome like I usually do.

     

  • Kevin Support Team Lead
    Replied on November 17, 2015 at 2:53 PM

    Hi,

    Thank you for contacting us.

    I've checked your account and I can see you have not created any Form yet : 

    Is there a problem with editing forms right now?  I click a form to edit and it wont open, I only get the menu bars Screenshot 30

    The only Forms in your account are those shared with you : 

    Is there a problem with editing forms right now?  I click a form to edit and it wont open, I only get the menu bars Screenshot 41

    This could be the reason why you can not edit a Form.However, I was able to enter on edit mode of your Forms, also I was able to use the top menu links, I'm using Google Chrome.

    Please, try again and if the issue is still there, feel free to contact us.

    Regards.

  • AMcLaughlin
    Replied on November 17, 2015 at 3:03 PM

    Thank you for your reply.  After a while, the site changed back to normal for me.

    April

  • Kevin Support Team Lead
    Replied on November 17, 2015 at 4:07 PM

    I'm glad to know everything is normal again.

    Feel free to contact us if you need more help.