What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can your instant payment notification emails include PayPal fees?

    Asked by Julie  on November 17, 2015 at 03:00 PM

    Hi there,

    I am looking for a form builder that lets me customize the information that gets sent to me and my Finance team in an instant notification email. This information must include:

    - User's name, address, phone number, and email address (or whatever contact info is required in our form)

    - The total transaction amount INCLUDING the PayPal fee

    Wufoo and and Formstack don't offer this feature -- please tell me JotForm does!

    Many thanks,


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    JotForm Support

    Answered by jonathan on November 17, 2015 at 05:19 PM

    Hi Julie,

    Yes, the Email Notification for Payment Form (i.e Paypal Form) are available as well.

    I highly recommend creating an account as well before proceeding. Use this link http://www.jotform.com/signup to signup using your email account.

    You can check for more details about creating Payment Form here.

    Please let us know if you need further assistance.