My Form on submission is not redirecting to my custom URL

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    workinggundogs
    Asked on January 25, 2012 at 11:17 AM

    My Form

    http://form.jotform.com/form/10060142273&forceDisplay=1&prev

    Custom URL on Thank page is

    http://workinggundogs.co.uk/FieldTrailTrainingPaymentPage

    However on submission the form is redirecting to

    http://workinggundogs.co.uk/TrainingAssessmentPaymentPage.aspx

    I have no conditions on the page ?

    Your help would be appreciated

    Many Thanks tewart North

  • Profile Image
    AtacanC
    Answered on January 25, 2012 at 12:09 PM

    I've just cloned your form and saw that you do have a condition. You just need to delete it. Feel free to contact us if you need further assistance. 

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    workinggundogs
    Answered on January 25, 2012 at 12:28 PM

    Many thanks, I have checked the conditions section on this form but cannot find this condition on that form.

    I presume the condition is attached to each field?

    I have checked each field and the condition does not appear to be present?


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    workinggundogs
    Answered on January 25, 2012 at 01:05 PM

    Have checked the form again and cannot find that condition ?

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    AtacanC
    Answered on January 25, 2012 at 01:45 PM

    I've checked your form again and the condition is still saved in your form. I just want to be sure. Did you follow the steps below?

    While you are on your Form Builder,

    - Click on ''Setup & Embed'',

    - Click on ''Conditions'',

    - Click on ''Saved Conditions'',

    - Delete the existing condition.

    If you want, i can also delete it for you. Just let us know.

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    workinggundogs
    Answered on January 27, 2012 at 04:11 AM

    Thank you . Sorted