- ajedrezAsked on November 17, 2015 at 05:59 PM
in the others forms i dont have informacion about people , what happen ? and what i can do ?
- JotForm SupportjonathanAnswered on November 17, 2015 at 10:46 PM
I am sorry but I was not able to properly understand your question. Please explain more so we can take a look if there is a problem.
Are you saying there were submission data deleted on your jotform http://www.jotformpro.com/form/53005513163948 ?
I checked the submission data, but so far I cannot determine if there were missing data on the form.
user guide: -How-to-view-Submissions
We will wait for your response.
- ajedrezAnswered on November 25, 2015 at 11:46 AMmy cuestion is . why my database of other formats has been deleted
As this format http://www.jotform.com/submissions/43347794328970
I can only see dates
2015-11-17 21:45 GMT-06:00 JotForm :
- JotForm SupportKiranAnswered on November 25, 2015 at 02:32 PM
We apologize for the inconvenience this may have caused. We have a database migration a few days ago which might have caused the issue. However, I've synced your form submission data with the old database. You should be now able to see all the records restored in your form submissions.
If you need any further assistance, please let us know. We will be happy to help.