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    Thank You Pages

    Asked by kengreene on November 18, 2015 at 12:16 AM

    Is it possible to use the conditional logic to send a user to different submit buttons based on their answer? Depending on an earlier field, some users will need to use paypal, and some will need to mail a check, and I don't want them to think they have a choice, so I don't want to send a generic thank you with both options. Thanks for your help. 


    Specifically, on page 1 if the person chooses "no" under the question "are you registering students for all state" they need to be sent a different thank you note when they submit than the people who choose "yes" to that question. 

    Page URL:

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    JotForm Support

    Answered by ashwin_d on November 18, 2015 at 04:42 AM

    Hello kengreene,

    If I understand your question correctly, you want to display different thank you message based on how user answered on some field. You also want to check payment payment options in your form along with PayPal option. Is that correct?

    Yes it is possible to achieve your requirement. You can take advantage of our "Conditions" feature to change the thank you page based on the answer of some form field. The following guide should help you:  http://www.jotform.com/help/317-Configuring-Change-Thank-You-URL-after-submission-condition 

    You may also like to take a look at the following guide on how to add check payment along with PayPal payment option:  http://www.jotform.com/help/120-How-to-set-up-paypal-along-with-other-payment-options 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    JotForm Support

    Answered by beril on November 18, 2015 at 04:43 AM


    As far as I understand from your thread you want to redirect the users to different pages depending on what they choose under the "are you registering students for all state" question.


    Unfortunately, you can not set the condition based on the clicked Submit button. However, with conditional logic, you will be able to redirect your users to the different URL's depending on your conditions.


    Here is how to do this:

    1) Click on Setup & Embed.


    2) Click on Conditions.


    3) Choose Change Thank You Url after submission.


    4) Make the arrangements as you see bellow for URL1.


    5) Make the arrangements as you see bellow for URL2.


    6) Click on Finish Button.


    I would like to recommend you to check the following article:

    Conditional Logic on Forms

    If you require any further information, feel free to contact us. We will be happy to assist you.