What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why the message "This form is currently unavailable!" shows on?

    Asked by KaunasIce on November 18, 2015 at 03:21 AM

    Sorry to bother you again, but I've created a new form and on submission the message "This form is currently unavailable!" shows on.

    On Preferences the Expiration Date is "No Limit" and the Submission Limit is also "No Limit".

    Maybe there are some other preferences, that I have to check?

    Page URL:
    https://form.jotformeu.com/53073980748364

    message shows new form submission limit check
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 18, 2015 at 04:28 AM

    Hello KaunasIce,

    I'm sorry for the trouble caused to you.

    I did check your form and did not find any issue with that. It seems to work as expected and I was able to submit the form successfully. Please check the screenshot below:

     

    I would suggest you to please test your form again and get back to us if the issue persists.

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by KaunasIce on November 19, 2015 at 01:51 AM

    Hello Ashwin,

    I've received complaints that the form is not working and tested it by myself, then decided to ask for your help :) It really is working now and that is a mystery for me why it did not work before.

    Anyhow it's working now fine.

    Thank you so much for your time and answer.

  • Profile Image

    Answered by Sammy on November 19, 2015 at 03:11 AM

    Do let us know if the issue persists and we will look into it.