What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why was my account suspended?

    Asked by asynxis on November 18, 2015 at 03:44 AM



    I have few questions:

    1) Do I need my own https server with trusted certificate to send to approve my form? Cause I thought after approve JotForm will place my form on own server..

    2) Why My form marked like phishing form?


    Regards, Ivan Sorokin.

  • Profile Image

    Answered by Carina on November 18, 2015 at 05:19 AM

    I checked your forms and they are in accordance to our terms so I activated your account. We have an automatic phishing filter that monitors free accounts and suspends them as soon as it finds something suspicious. In this case I believe it was connected with the Cyrillic alphabet. 

    Please accept our apologies.

    I moved your other question to a new thread as it is a different matter and we aim at having only one question per thread. You can find it here:


    Let us know if we can assist you further.