What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why aren't new additions to our form being recorded in the google document?

    Asked by ngerima on November 18, 2015 at 08:02 AM

    Hi,

     

    First, I want to thank you for this amazing tool.  Because of it, we have been able to create an application for our middle school students that allows each teacher to give students feedback.  When we used this application for round 1 of the applications, all went well.  But, when we had students re-apply again for round 2, the submissions by students were recorded in the google doc but teacher feedback wasn't recorded. Could  it be because I edited the google doc after round 1's submissions?  I am uploading a screen shot of the round 2 submissions.

    Please feel free to call me if it's easier, my number is 202.300.3935. 

    Thank you,

    Nubia

    Page URL:
    https://docs.google.com/spreadsheets/d/1r61YmVFEQGfGhwx9_eTy5Lr94Crfkl<br/>rx8zuTNtEydZU/edit#gid=1868966102

    Screenshot
    document in Submissions create tool all
  • Profile Image
    JotForm Support

    Answered by Charlie on November 18, 2015 at 08:39 AM

    Thank you for your appreciation to our form builder.

    Regarding your concern, I'm not sure how your form works or how your process flow is done. If the submission stops recording in your Google Spreadsheet, you can remove the integration and re-integrate it again. You can follow this guide on how to re-integrate: http://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet.

    If you have changes the column names or the headers, then there's a possibility that it breaks the integration, you can re-integrate it again. When you re-integrate, all existing submission of the form will automatically load on the spreadsheet.

    Do let us know if you need more help on this.