Do we have to change our form URL when switching to EU DataCenter?

  • Profile Image
    BFV
    Asked on November 18, 2015 at 08:48 AM

    Hi,

    will this effect the url of the forms itself? We published al lot of forms with the jotform.com-url. Di we have to change the url of each form or will it be redirected to the eu-url?

    Thank You



    This is a re-post of a comment on EU Safe Forms: Our Solution to the EU Safe Harbor Invalidation

  • Profile Image
    Welvin
    Answered on November 18, 2015 at 09:22 AM

    Yes. If you have opted to store your data into our EU datacenter then you will need to access your forms and submissions using https://eu.jotform.com domain and make sure to use the same domain for your entire forms.

    When you switched to EU, the website should redirect you to the correct domain.

    Thank you.