What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do we have to change our form URL when switching to EU DataCenter?

    Asked by BFV on November 18, 2015 at 08:48 AM


    will this effect the url of the forms itself? We published al lot of forms with the jotform.com-url. Di we have to change the url of each form or will it be redirected to the eu-url?

    Thank You

    This is a re-post of a comment on EU Safe Forms: Our Solution to the EU Safe Harbor Invalidation

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    JotForm Support

    Answered by Welvin on November 18, 2015 at 09:22 AM

    Yes. If you have opted to store your data into our EU datacenter then you will need to access your forms and submissions using https://eu.jotform.com domain and make sure to use the same domain for your entire forms.

    When you switched to EU, the website should redirect you to the correct domain.

    Thank you.