- 5RingsteamAZAsked on November 18, 2015 at 09:20 AM
On my forms, I am getting the auto-response emails rather than the person registering. How can I fix that?Page URL:
- JotForm SupportJanAnswered on November 18, 2015 at 10:03 AM
I can see that the autoresponder on your form is configured properly. It is set to send a autoresponder email to the user who filled up your form.
I did a test submission on your form, I put my email address and submitted it. I received the autoresponder email on my inbox.
It means that the autoresponder is working properly. I checked the mail logs and I didn't see any email sent to your email address.
Let us know if you're still having trouble with this. Thank you.