Autoresponder email is being sent to my inbox

  • 5RingsteamAZ
    Asked on November 18, 2015 at 9:20 AM

    On my forms, I am getting the auto-response emails rather than the person registering.   How can I fix that?

  • Jan
    Replied on November 18, 2015 at 10:03 AM

    I can see that the autoresponder on your form is configured properly. It is set to send a autoresponder email to the user who filled up your form.

    Autoresponder email is being sent to my inbox Image 1 Screenshot 30

    I did a test submission on your form, I put my email address and submitted it. I received the autoresponder email on my inbox.

    Autoresponder email is being sent to my inbox Image 2 Screenshot 41

    It means that the autoresponder is working properly. I checked the mail logs and I didn't see any email sent to your email address.

    Related guides:
    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder
    http://www.jotform.com/help/30-Notification-Autoresponder-Email-Details

    Let us know if you're still having trouble with this. Thank you.