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5RingsteamAZAsked on November 18, 2015 at 9:20 AM
On my forms, I am getting the auto-response emails rather than the person registering. How can I fix that?
Page URL: https://form.jotform.com/52985122554156 -
JanReplied on November 18, 2015 at 10:03 AM
I can see that the autoresponder on your form is configured properly. It is set to send a autoresponder email to the user who filled up your form.
I did a test submission on your form, I put my email address and submitted it. I received the autoresponder email on my inbox.
It means that the autoresponder is working properly. I checked the mail logs and I didn't see any email sent to your email address.
Related guides:
http://www.jotform.com/help/26-Creating-a-Form-Autoresponder
http://www.jotform.com/help/30-Notification-Autoresponder-Email-DetailsLet us know if you're still having trouble with this. Thank you.