forms disappeared

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    MairRowlands
    Asked on November 18, 2015 at 09:28 AM
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    Charlie
    Answered on November 18, 2015 at 09:51 AM

    I checked your account username MairRowlands, and I see that the forms are live and accessible.

    I noticed that your account is in EU, please read our solution to the EU Safe Harbor Invalidation on this blog post: http://www.jotform.com/blog/178-EU-Safe-Forms-Our-Solution-to-the-EU-Safe-Harbor-Invalidation 

    Please note that all submission data will be placed in our servers in Europe, you can only view them by logging in to our EU domain which is http://eu.jotform.com.

    If your form is embedded on a website, and you are using an old embed code before the EU Safe Harbor solution has been implemented, then please get a fresh copy of your embed codes under the "Publish" wizard, and re-embed it to your website.

     

    Let us know if you are still having problems on this, please also provide us more details.