- MairRowlandsAsked on November 18, 2015 at 09:28 AM
- CharlieAnswered on November 18, 2015 at 09:51 AM
I checked your account username MairRowlands, and I see that the forms are live and accessible.
I noticed that your account is in EU, please read our solution to the EU Safe Harbor Invalidation on this blog post: http://www.jotform.com/blog/178-EU-Safe-Forms-Our-Solution-to-the-EU-Safe-Harbor-Invalidation
Please note that all submission data will be placed in our servers in Europe, you can only view them by logging in to our EU domain which is http://eu.jotform.com.
If your form is embedded on a website, and you are using an old embed code before the EU Safe Harbor solution has been implemented, then please get a fresh copy of your embed codes under the "Publish" wizard, and re-embed it to your website.
Let us know if you are still having problems on this, please also provide us more details.