What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is your site down? I can not log on to it?

    Asked by bescenemultimedia on November 18, 2015 at 10:25 AM
  • Profile Image

    Answered by medwards on November 18, 2015 at 10:37 AM

    I am having issues also. My forms will not save. The save wheel just keeps spinning. Please look into ASAP!
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    Answered by KadeJM on November 18, 2015 at 10:43 AM

    It seems to me that you are having trouble accessing our website.

    No our site is not down.

    I also checked your account but there is nothing wrong so far as your account is Active.

    Did you enter in the right email or username with your password?

    If so then you may want to try again in case you didn't enter it in correctly.

    If that does not work then I would suggest resetting your password then try one more time.

    Should this issue continue though then please let us know.

    Also please tell us what OS and Browser you are using.


    @ medwards


    You appear to be unrelated to this user so I have moved your follow-up question to this new thread.