What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Forms are Not Saving since the Disk is still Spinning

    Asked by medwards on November 18, 2015 at 10:43 AM
    I am having issues also. My forms will not save. The save wheel just keeps spinning. Please look into ASAP!
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    JotForm Support

    Answered by KadeJM on November 18, 2015 at 10:46 AM

    From what I gather of your issue it appears that you are unable to save your form(s) after editing.

    Is that correct?

    Can you please share a link with us to a form that you are having this issue on as an example so that we can investigate it more?

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    Answered by medwards on November 18, 2015 at 10:48 AM

    It seems to be working now. But I lost half the form when I went to your Forum to see if anything was up with JotForm.

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    JotForm Support

    Answered by BJoanna on November 18, 2015 at 11:18 AM

    We are glad to hear that now you are able to save your form.

    If the form with missing fields was saved at some point, you can try with Form Revision History to see if you can find the version of the form with fields that are lost. If not you will have to add those fields again to your form.

    Feel free to contact us if you have any other questions.