What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The calculations for our jotform is not working properly all the time.

    Asked by djpto on November 18, 2015 at 10:53 AM

    Hi recently a couple of submissions were not calculating correctly.  Why is that? 

    Nicole Guida selected 20 lunches at 4.50 and the form calculated it at $144 instead of $90.   

    Page URL:
    https://form.jotform.com/52444801771959

    Screenshot
    JotForm calculations all Properly
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    JotForm Support

    Answered by david on November 18, 2015 at 12:08 PM

    Hi,

    My apologies, I am having trouble finding that specific submission to try to replicate the selections.  I checked a few different setups in my clone of your form and they seem to be calculating properly.  Has that submission been deleted?  If there are any others that are incorrect, let us know and we can check those.