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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Autoresponder - Lock Data Table - ANSWERED

    Asked by AA_C on November 18, 2015 at 11:05 AM

    Unfortunately at this time, it is not possible to customize my email body without unlocking it. Then I get all the empty fields included. It would be nice to have both worlds.


    I see older threads asking about this frequently. Are there any plans to make a change?



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    JotForm Support

    Answered by david on November 18, 2015 at 12:11 PM


    As far as I know, there are not any plans to change this at the moment.  It is unfortunately a limitation on the way empty fields are removed from the notifications.