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AA_CAsked on November 18, 2015 at 11:05 AM
Unfortunately at this time, it is not possible to customize my email body without unlocking it. Then I get all the empty fields included. It would be nice to have both worlds.
I see older threads asking about this frequently. Are there any plans to make a change?
Robert
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David JotForm SupportReplied on November 18, 2015 at 12:11 PM
Hi,
As far as I know, there are not any plans to change this at the moment. It is unfortunately a limitation on the way empty fields are removed from the notifications.