We wish to downgrade to free plan

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    Asked on November 18, 2015 at 12:37 PM


    We would like to downgrade our account to the free version please.


    Thanks in advance,


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    Answered on November 18, 2015 at 02:14 PM

    To do that Genevieve - since you are subscribed over PayPal, you should follow the steps shown here:

    How can I cancel my PayPal subscription?

    Do let us know if you happen to have any additional questions or issues and we would be happy to assist with the same.