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    I have a form that conditions are being bypassed. please help

    Asked by jasonsvctech on November 18, 2015 at 01:10 PM

    My customer acquisition form is malfunctioning.

     

    I have had two instances of non-qualified customers ( entering a wrong zipcode) to get access to scheduling

     

    Please review and let me know how to fix it.

     

    the form is embedded here http://www.qualityappliancerepair.info/schedule-my-appointment--.html

     

    i have tested it on multiple browsers and mobile and no problem but somehow people are able to click submit when the submit button should be hidden.

     

    The last two submissions are case in point- how were they able to defeat my qualification system- is a problem with the code or the form or what could it be?

    Thanks

    Jason

    Page URL:
    http://www.qualityappliancerepair.info/schedule-my-appointment--.html

    a Submissions problem style size
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    JotForm Support

    Answered by Kevin_G on November 18, 2015 at 02:59 PM

    Hi,

    Thank you for contacting us.

    I've checked your form and I was unable to replicate your issue :

    However, I see there are some invalid conditions, I would recomend to delete or disable them :

    Let us know if it works.

    Regards.