- jasonsvctechAsked on November 18, 2015 at 01:10 PM
My customer acquisition form is malfunctioning.
I have had two instances of non-qualified customers ( entering a wrong zipcode) to get access to scheduling
Please review and let me know how to fix it.
the form is embedded hereÂ http://www.qualityappliancerepair.info/schedule-my-appointment--.html
i have tested it on multiple browsers and mobile and no problem but somehow people are able to click submit when the submit button should be hidden.
The last two submissions are case in point- how were they able to defeat my qualification system- is a problem with the code or the form or what could it be?
- JotForm SupportKevin_GAnswered on November 18, 2015 at 02:59 PM
Thank you for contacting us.
I've checked your form and I was unable to replicate your issue :
However, I see there are some invalid conditions, I would recomend to delete or disable them :
Let us know if it works.