Captcha field is not showing on mobile devices

  • chabad
    Asked on November 18, 2015 at 1:15 PM

    https://form.jotform.com/53197032209957

     

    The Chapta doesnt show on a mobile phone. And when I do the google chapta it doesn't show the whole thing. It's small and the instructions cover over the images you are supposed to select.

  • BJoanna
    Replied on November 18, 2015 at 3:06 PM

    Sorry for inconvenience this may caused you. 

    I was able to replicate mentioned issue when I tested your form on my Samsung Galaxy S4, Captcha field is now showing. 

    If you turn off reCaptcha option, inside of Form Builder, Captcha field will be visible on mobile devices. 

    Captcha field is not showing on mobile devices Image 1 Screenshot 30

    Also you can use some other Captcha widget instead. 

    Captcha field is not showing on mobile devices Image 2 Screenshot 41

    For example: Drawing CaptchaPlayThru CAPTCHA

    https://form.jotform.com/53216263920955? 

    I will also escalate this issue to our developers and we will inform you via this thread once this issue is resolved.