What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I can't downgrade my account from "bronze" to "starter".

    Asked by BloomFashionGroup on November 18, 2015 at 01:57 PM
  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 18, 2015 at 03:29 PM


    Your subscription has been cancelled and now your account is scheduled to downgrade : 

    User is scheduled to downgrade.
    Date: 2015-11-25 

    Let us know if you need more help.