What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why are forms so slow in arriving to my inbox?

    Asked by celebratelife on January 25, 2012 at 04:54 PM
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    JotForm Support

    Answered by NeilVicente on January 25, 2012 at 09:35 PM


    JotForm uses mail servers that are pretty fast. On my experience so far, I always receive form notifications almost instantaneously. To find out how fast we deliver form emails, try using a Gmail account for your form.

    If you're having delay issues, it might be that the problem is with your hosting provider. I think it is best to coordinate with them regarding this issue.

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    Answered by bzadik on May 03, 2012 at 11:35 AM

    I am having the same issue. it is my only complaint about Jotform.

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    Answered by pinoytech on May 03, 2012 at 11:47 AM


    Please contact you hosting provider if you're having delay issue of your form.

    Thank you!