What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    cancel my subscriptions

    Asked by dgltravel77 on November 18, 2015 at 02:50 PM

    can you cancel my subscriptions from bronze back to starter I'm shutting down my webpage

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    JotForm Support

    Answered by david on November 18, 2015 at 04:13 PM


    I believe my colleague has already cancelled and refunded your subscription.  If there is anything else we can assist you with, let us know and we will be happy to help.