What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to see my Forms

    Asked by HaydenNeveaux on November 18, 2015 at 03:25 PM

    Can't login to the site.  looks like it's not even trying to authenticate 

    site authenticate can't
  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 18, 2015 at 04:40 PM

    Hi, 

    It seems you was able to log in, since you was able to post here with the user HaydenNeveaux,however if it's not the user with you are not able to log in, provide us the correct username.

    We will be glad to assist you.

    Regards.

  • Profile Image

    Answered by HaydenNeveaux on November 18, 2015 at 05:45 PM
    Something is wrong. Neither me nor my coworkers can see our forms. I’ve tried multiple browsers and keep getting this:
    [cid:image001.jpg@01D12218.8AE50780]
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 18, 2015 at 06:56 PM

    Unfortunately,I'm not able to see your screenshot, you can refer to this guide to upload screenshots to our Forum :

    https://www.jotform.com/answers/277033.

    I've checked your account and I was able to see your forms  :

    Also, I was able to load all of your forms, I'm currently using Google Chrome.