cancel my subscriptions

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    dgltravel77
    Asked on November 18, 2015 at 03:44 PM

    I want a refund back please I do not want to subscribe to use jotfrom anymore why isn't anyone replying. why is there no phone number to contact anyone either

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    jonathan
    Answered on November 18, 2015 at 05:09 PM

    I checked your account/username dgltravel77   and I found that it was already under FREE plan only. The previous paid subscription was already cancelled and refund had been processed already for the payments. 

    Please allow at least 7 days for the refund amount to reflect back on your bank account.

    Let us know if you need further assistance on this.

    Thanks.