What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    cancel my subscriptions

    Asked by dgltravel77 on November 18, 2015 at 03:44 PM

    I want a refund back please I do not want to subscribe to use jotfrom anymore why isn't anyone replying. why is there no phone number to contact anyone either

    phone number subscribe cancel subscription
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    JotForm Support

    Answered by jonathan on November 18, 2015 at 05:09 PM

    I checked your account/username dgltravel77   and I found that it was already under FREE plan only. The previous paid subscription was already cancelled and refund had been processed already for the payments. 

    Please allow at least 7 days for the refund amount to reflect back on your bank account.

    Let us know if you need further assistance on this.

    Thanks.