What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My fields are showing out of order

    Asked by falafelwich on January 25, 2012 at 05:25 PM

    I built the form and the fields are submitted out of order. I'm viewing them through my iPhone, the emails I receive are fine, but the iPhone forms are not. On the edit screen they are correct, but when viewed they are out of order and there doesn't seem to be a reason why. Thanks

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    JotForm Support

    Answered by abajan on January 25, 2012 at 09:22 PM

    As I don't have an iPhone, I used the next best method currently at my disposal: An iPhone emulator. All of the fields seem to be in order but I suspect the emulator is isn't emulating as it should!

    Specifically, which fields are out of order?

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    Answered by falafelwich on January 26, 2012 at 02:18 PM

    Thanks for responding. almost everyone. It should start out with the date, time, etc. drop down field and then all text boxes following, but it seems to be randomizing the fields. The first 4 text boxes are the last four, the submit form button is 6th to last.  

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    JotForm Support

    Answered by Mike_T on January 26, 2012 at 06:04 PM

    Could you please try to play with the Form Width to see if that makes any difference? For example try to set it to 320, then re-check your form.

    We are looking forward to hearing from you.