What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I can not find any account associated with the email that you have contacted us from, but if you give us the link to the form that you had created in your account we could then search for it and find your account.
While I was doing a search I was able to find that your account could be pointcristao as mentioned by my colleague on this thread here: http://www.jotform.com/answers/707370
If you have any additional questions in regards to this, please do reply on that thread since there are more details so it would be easier to follow up.