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I can not find any account associated with the email that you have contacted us from, but if you give us the link to the form that you had created in your account we could then search for it and find your account.
While I was doing a search I was able to find that your account could be pointcristao as mentioned by my colleague on this thread here: http://www.jotform.com/answers/707370
If you have any additional questions in regards to this, please do reply on that thread since there are more details so it would be easier to follow up.