What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    how do i cancel a customer's subscription?

    Asked by NTSRD on November 18, 2015 at 06:59 PM

    If i have someone that calls in and wants to cancel their subscription, how do I do that?

  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 18, 2015 at 08:09 PM


    Currently is not possible to cancel a subscription via JotForm,I see in your form you are using Authorize.net integration, you should do it through the Autorize.net  Webpage.

    I hope that helps.

    If you have more questions, feel free to contact us.