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Infusionsoft Integration: Not loading or listing saved tags under "Apply Tags" optionAsked by stompsocial on November 18, 2015 at 11:45 PM
I'm attempting to integrate my JotForm with Infusionsoft by having a "tag" applied when the form is submitted.
However, in the integrations field for Infusionsoft where I select my tag, I'm not seeing all my tags available. (see screenshot below for my attempt to search for tag that's not appearing)
I tried disconnecting the API then reconnecting, I tried logging out and logging back in with both applications (Infusionsoft and JotForm) and I tried quitting the reopening the browser... But nothing worked.
Any ideas on what I can do?
To confirm, you already have tags in your Infusionsoft account, is that correct? But they are not showing or loading in the integration wizard in JotForm?
I have forwarded this to our developers to have it checked. We will update you as soon as we hear any news. Apologies.
Yes, that's right. Only some of the tags from Infusionsoft are appearing in
JF. Thanks for the quick response, Charlie!
Thank you for your update. We will let you know once we have any news on this.
Our InfusionSoft integration has been revamped. Can you please let us know if you're still having these issues in the new UI?