What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    stop payments

    Asked by Buddy1 on November 19, 2015 at 06:20 AM
  • Profile Image

    Answered by victor on November 19, 2015 at 08:41 AM

    It seems that you are using Paypal for your subscription. To cancel your Paypal Subscription:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.


    When you cancel your subscription you will not be charged again. But your account will be active until the paid period expires.