I'm having trouble saving my forms.

  • Profile Image
    quintont
    Asked on November 19, 2015 at 12:59 PM

    I'm having trouble saving my forms.  The progress wheel keeps spinning.  I've tried both IE and Chrome.

     

  • Profile Image
    Charlie
    Answered on November 19, 2015 at 01:59 PM

    I cloned your form, made some edits in my end and click the "Save" button, but was unable to replicate the problem. Same with logging in to your account. I see the recent modification on the form was today.

    Do you have any antivirus or plugins/extensions like Ad blocker that might be blocking our scripts?

    Could you try logging in using this link http://www.jotform.com/?noCDN=true. See if that works. You can also try opening a new window in your browser in incognito mode. We'll wait for your response.

  • Profile Image
    quintont
    Answered on November 19, 2015 at 02:45 PM
    HI Charlie – I read in another post that another user was having a similar problem and it was suggested that they disable the auto-save. This corrected the problem for me.

    Thanks,
    Tim


    ...
  • Profile Image
    Mike_G
    Answered on November 19, 2015 at 03:51 PM

    @quintont

    Thank you for the update. We're glad that you've found a way to correct the problem you're having with saving your form on a different thread. Should you have any other questions or concerns, please feel free to let us know and we will be glad to help you. Thank you.