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quintontAsked on November 19, 2015 at 12:59 PM
I'm having trouble saving my forms. The progress wheel keeps spinning. I've tried both IE and Chrome.
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CharlieReplied on November 19, 2015 at 1:59 PM
I cloned your form, made some edits in my end and click the "Save" button, but was unable to replicate the problem. Same with logging in to your account. I see the recent modification on the form was today.
Do you have any antivirus or plugins/extensions like Ad blocker that might be blocking our scripts?
Could you try logging in using this link http://www.jotform.com/?noCDN=true. See if that works. You can also try opening a new window in your browser in incognito mode. We'll wait for your response.
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quintontReplied on November 19, 2015 at 2:45 PMHI Charlie – I read in another post that another user was having a similar problem and it was suggested that they disable the auto-save. This corrected the problem for me.
Thanks,
Tim
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Mike_G JotForm SupportReplied on November 19, 2015 at 3:51 PM
@quintont
Thank you for the update. We're glad that you've found a way to correct the problem you're having with saving your form on a different thread. Should you have any other questions or concerns, please feel free to let us know and we will be glad to help you. Thank you.