What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm having trouble saving my forms.

    Asked by quintont on November 19, 2015 at 12:59 PM

    I'm having trouble saving my forms.  The progress wheel keeps spinning.  I've tried both IE and Chrome.

     

    My Forms and both
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    JotForm Support

    Answered by Charlie on November 19, 2015 at 01:59 PM

    I cloned your form, made some edits in my end and click the "Save" button, but was unable to replicate the problem. Same with logging in to your account. I see the recent modification on the form was today.

    Do you have any antivirus or plugins/extensions like Ad blocker that might be blocking our scripts?

    Could you try logging in using this link http://www.jotform.com/?noCDN=true. See if that works. You can also try opening a new window in your browser in incognito mode. We'll wait for your response.

  • Profile Image

    Answered by quintont on November 19, 2015 at 02:45 PM
    HI Charlie – I read in another post that another user was having a similar problem and it was suggested that they disable the auto-save. This corrected the problem for me.

    Thanks,
    Tim


    ...
  • Profile Image
    JotForm Support

    Answered by Mike_G on November 19, 2015 at 03:51 PM

    @quintont

    Thank you for the update. We're glad that you've found a way to correct the problem you're having with saving your form on a different thread. Should you have any other questions or concerns, please feel free to let us know and we will be glad to help you. Thank you.