What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email notifications not showing properly

    Asked by dnicholas878 on November 19, 2015 at 01:01 PM
    Can you please look at the jot form notification?  They said that when they get emailed the jot form, that is when they cant make it out.  thanks
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    JotForm Support

    Answered by david on November 19, 2015 at 01:04 PM

    I cloned your form to test it and the email notification comes through without issue on my end:

    Would you mind letting us know what is missing or what they can't make out in the notification?

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    Answered by dnicholas878 on November 19, 2015 at 01:08 PM

    did you try to bring up the jot form notification on your Android?

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    JotForm Support

    Answered by david on November 19, 2015 at 01:47 PM

    The email notification looks fine on a Samsung Galaxy S4.  There should be no difference viewing an email on mobile or desktop.  Are you trying to edit the email notification?  If that is the case, I would recommend editing your form in a desktop environment.