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    Calculation form not working properly

    Asked by starkglass on November 19, 2015 at 02:29 PM

    Hi guys, 

    I have one form where customers are buying some goods. I am talking about screen shields for phones. 

    At the begining, you have to choose phone model, for which you want screen protector. Another one is number of protectors. For example - StarkGlass for iPhone 5 - 1 piece. Another question is "Add another? Yes or No". When you hit yes, there appears again "I want another StarkGlass for:" and quantity.

    And the problem is with calculating amount. When I choose for example 1x Apple iPhone 4 and 1x Apple iPhone 5, with shipping is 633 Kč. This amount is calculated on the bottom. But when i send form, amount is sent only as 1x protector with shipping.

    Any idea, why form is calculating wrong, when i hit send button?




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    JotForm Support

    Answered by Mike on November 19, 2015 at 03:53 PM

    There are most likely some conflicts between your calculation conditions and calculation rules of the form calculation widgets.

    To solve this, you may consider using a simple Text Box field and a single calculation condition.

    If you need any further assistance, please let us know. We will be happy to help.

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    Answered by starkglass on November 19, 2015 at 04:04 PM

    Thank you guys, it looks that it works! :)