What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my JotForm not pulling up?

    Asked by rnasser on November 19, 2015 at 06:09 PM

    I am using IE9, when I attempt to go to: http://www.jotform.com/myforms it jsut 'hourglasses' and never pulls up.

    I have http://www.jotform.com/submissions/51114750269856 saved in 'my favorites' as well as a few of my needed forms so am able to retrieve saved forms and link to the support tab to contact you. But even from here if I click my forms it stalls.

    Your help is greatly appreciated!

    Page URL:
    http://www.jotform.com/myforms

    JotForm My Forms Submissions saved
  • Profile Image

    Answered by victor on November 19, 2015 at 07:01 PM

    After reviewing, I  noticed that this form belongs to another account. I am assuming that you are a sub user to this account. Please verify with the main account that you still have permission to view and edit this form.

    Could you please also indicate if you are able to view using other browsers.