Why is my JotForm not pulling up?

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    rnasser
    Asked on November 19, 2015 at 06:09 PM

    I am using IE9, when I attempt to go to: http://www.jotform.com/myforms it jsut 'hourglasses' and never pulls up.

    I have http://www.jotform.com/submissions/51114750269856 saved in 'my favorites' as well as a few of my needed forms so am able to retrieve saved forms and link to the support tab to contact you. But even from here if I click my forms it stalls.

    Your help is greatly appreciated!

  • Profile Image
    victor
    Answered on November 19, 2015 at 07:01 PM

    After reviewing, I  noticed that this form belongs to another account. I am assuming that you are a sub user to this account. Please verify with the main account that you still have permission to view and edit this form.

    Could you please also indicate if you are able to view using other browsers.