Captcha

Hello,

I just have a quick question. I tested one of my forms this morning... the PPC one... and it went to a Captcha image page before it could submit. How do I remove this? I had not set a captcha up. And would not like it on the form

Thanks

Monet

Hi,

Are you referring to your form #52352151131945? I checked and cloned it but I didn't see any captcha.

Did you edit your form already? Here is my cloned form - https://form.jotform.com/53231232673953

Do let us know if you need further assistance.

Regards.

Hi Christian,

That is the correct form. There is not Captcha on the actual form... but once I hit "submit" - I get a captcha image... please see the screen shot

Thanks

MT

Hi,

I did a test with a sample submission of your form and it went through without showing the captcha page.

I did an additional test with my VPN pointed so SA so I could use an IP from SA and was able land on the captcha page as you are experiencing.

Are you connecting to the internet via a proxy on your end?

Hi Sammy,

We are not connecting via a Proxy.

As long as the Captcha doesnt show for the US, that would be fine.

Thanks

Monet

Hi Monet,

I checked your site and I noticed that you have embedded the form using its source code. Can you try to re-embed your form using iFrame embed method and see if it will help? To get your form's iFrame code, you can check this article: Getting the Form iFrame Code.

Do let us know if you need further assistance.
Regards.