What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why Some of My Forms Respond Very Slow?

    Asked by radiocoders on November 20, 2015 at 02:37 AM

    Hello, please tell me why this form is slow http://www.radio-code.rs/#!renault/c1dm2

    comparing to this , which is faster   http://www.radio-code.rs/#!nissan/c1cr4

     

    Also I have problem with som other forms being slow. What should I do to make them faster.

    thanks !

    My Forms very slow problem www thanks hello
  • Profile Image
    JotForm Support

    Answered by mert on November 20, 2015 at 03:27 AM

    Hi there,

    I tested your 2 forms and didn't replicated the speed issue, all of them load as it is supposed to be.

    However, you can try re-embed your form to your webpage with IFrame method. Also, you can try to clear your form caches.

    In addition, You can also check here if there's any downtime in JotForm by using the following link:

    http://jotformstatus.com/

     

    I hope this methods will help you to increase your forms' load time. Please, try them and let us know the results.

     

    Thanks.