What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My JotForm not working

    Asked by lorkyxtr on November 20, 2015 at 02:52 AM
    At this web address three jotform marked in blue, but however you complete and send do not get anything in the mail.
    Please Help
    Page URL:

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    Answered by Sammy on November 20, 2015 at 03:23 AM

    I have checked the email notifications of the mentioned forms and it appears the sender email has not been specified.

    Kindly select a sender email then test by submitting your form.

    Do let us know if the issue persists after specifying the sender email


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    Answered by lorkyxtr on November 20, 2015 at 04:29 AM
    that e-mail must indicate the sender?

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    Answered by Sammy on November 20, 2015 at 04:36 AM

    You can use either

    noreply@jotform.com or noreply@formresponse.com

    If you require you can set up your own custom sender email so that the email will have your personalized email as the sender.

    Kindly refer to the following guides on how you can do this.