What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    A problem to send e-mail

    Asked by RonenJan on January 26, 2012 at 03:04 AM


    We are from the netherlands and we have 2 forms "newsletter" and "e-mail" under account "info@robecom.nl".

    When the e-mail must be send we see

    Sorry! Only one entry is allowed.

    every time we try again it fails and we see this message!

    What to do about this??

    Page URL:

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    JotForm Support

    Answered by NeilVicente on January 26, 2012 at 03:23 AM

    Please make sure that this option is selected:


    To learn more about the other options, please visit this user guide: