- alisonrAsked on November 20, 2015 at 09:44 AM
A quotation form I created has been disabled. It was working - if I try to enable it I only get the disable option.
I've created the form to be used internally as a quotation tool and have modified the notifier to send to the customer in the format of a quotation.
Can you tell me what's happened and resolve this for me?
- JotForm SupportWelvinAnswered on November 20, 2015 at 10:30 AM
The form is asking for ConnectPay details.
- alisonrAnswered on November 20, 2015 at 10:54 AM
Again I was setting up an internal form that we would use to send the customer a welcome pack to our systems. We are a payment services provider and ConnectPay is our payment gateway.
We would be populating those fields and passing them to the customer. Is that the only form that has been deleted? That's fine I was just experimenting with it anyway.
- JotForm SupportWelvinAnswered on November 20, 2015 at 11:46 AM
You may consider giving your customers a direct link to your payment gateway (ConnectPay) instead of asking them for the details using the form. That is the safest method. Or, send them the details through email.
I'm sorry, but yes, I have the deleted the form - only the mentioned form.