Conditional logic broken

  • jsegitz
    Asked on November 20, 2015 at 11:44 AM

    Hi,

    in my form (https://form.jotformeu.com/53223762714352) the conditional logic is broken. I try to add new elements based on a number in a text field. I recreated the rules various times, created another form, recreated the elements that should be shown. Nothing helps and the behavior seems random.

    Select "Ich feier mit euch" and then enter a number between 1 and 5. You should see 1 to 5 option fields, but it doesn't work.

    Thanks,

  • Charlie
    Replied on November 20, 2015 at 12:56 PM

    This is most probably because you are using a different "Do" statement on the other condition.

    Example:

    Here your using the "Show Multiple" option statement.

    Conditional logic broken Image 1 Screenshot 30

    However, in this condition you are using the single "Show" statement.

    Conditional logic broken Image 2 Screenshot 41

     

    You'll need to use the same options, this means if you want to display those fields and are associated with multiple conditions, then use the same options. In your case, just use "Show Multiple" in all of your conditions.

    Here's my cloned form with the changes I made: https://form.jotform.com/53235040721948?. I just made sure that all of the conditions are using the "Show Multiple statement. You can clone my form by following this guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    I hope that helps.

  • jsegitz
    Replied on November 21, 2015 at 1:03 PM

    Thank you very much, that was the cause.

  • jonathan
    Replied on November 21, 2015 at 10:13 PM

    Thank you as well for the confirmation and letting us know all is good.

    Contact us again anytime should you require further assistance.

    Regards