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    Conditional logic broken

    Asked by jsegitz on November 20, 2015 at 11:44 AM


    in my form (https://form.jotformeu.com/53223762714352) the conditional logic is broken. I try to add new elements based on a number in a text field. I recreated the rules various times, created another form, recreated the elements that should be shown. Nothing helps and the behavior seems random.

    Select "Ich feier mit euch" and then enter a number between 1 and 5. You should see 1 to 5 option fields, but it doesn't work.


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    JotForm Support

    Answered by Charlie on November 20, 2015 at 12:56 PM

    This is most probably because you are using a different "Do" statement on the other condition.


    Here your using the "Show Multiple" option statement.

    However, in this condition you are using the single "Show" statement.


    You'll need to use the same options, this means if you want to display those fields and are associated with multiple conditions, then use the same options. In your case, just use "Show Multiple" in all of your conditions.

    Here's my cloned form with the changes I made: https://form.jotform.com/53235040721948?. I just made sure that all of the conditions are using the "Show Multiple statement. You can clone my form by following this guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    I hope that helps.

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    Answered by jsegitz on November 21, 2015 at 01:03 PM

    Thank you very much, that was the cause.

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    JotForm Support

    Answered by jonathan on November 21, 2015 at 10:13 PM

    Thank you as well for the confirmation and letting us know all is good.

    Contact us again anytime should you require further assistance.