What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Conditional logic broken

    Asked by jsegitz on November 20, 2015 at 11:44 AM

    Hi,

    in my form (https://form.jotformeu.com/53223762714352) the conditional logic is broken. I try to add new elements based on a number in a text field. I recreated the rules various times, created another form, recreated the elements that should be shown. Nothing helps and the behavior seems random.

    Select "Ich feier mit euch" and then enter a number between 1 and 5. You should see 1 to 5 option fields, but it doesn't work.

    Thanks,

    text field style another form elements
  • Profile Image
    JotForm Support

    Answered by Charlie on November 20, 2015 at 12:56 PM

    This is most probably because you are using a different "Do" statement on the other condition.

    Example:

    Here your using the "Show Multiple" option statement.

    However, in this condition you are using the single "Show" statement.

     

    You'll need to use the same options, this means if you want to display those fields and are associated with multiple conditions, then use the same options. In your case, just use "Show Multiple" in all of your conditions.

    Here's my cloned form with the changes I made: https://form.jotform.com/53235040721948?. I just made sure that all of the conditions are using the "Show Multiple statement. You can clone my form by following this guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    I hope that helps.

  • Profile Image

    Answered by jsegitz on November 21, 2015 at 01:03 PM

    Thank you very much, that was the cause.

  • Profile Image
    JotForm Support

    Answered by jonathan on November 21, 2015 at 10:13 PM

    Thank you as well for the confirmation and letting us know all is good.

    Contact us again anytime should you require further assistance.

    Regards