What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I make a jotform a pdf and save it onto our offsite files, can I still get the email notification telling me that the form is submitted?

    Asked by psingletonjustus on November 20, 2015 at 12:12 PM

    The form still submits but nothing notifies the sender that it was successfully sent. The data goes through though.

    Page URL:
    https://www.jotform.com//?formID=51416376601148

    JotForm email notification and email
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    JotForm Support

    Answered by BJoanna on November 20, 2015 at 01:18 PM

    Thank you for contacting us. 

    Are you referring to Fillable PDF form

    http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator 

    You need to be online when submitting Fillable PDF form in order to receive submitted data, email Notification and Autoresponder. 

    If you are online once form is submitted you will receive email Notification. When submitting offline data will not be sent.  

    Also please note that you have to use Adobe Acrobat Reader or Foxit.

    Feel free to contact us if you have any other questions.