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    Submissions are sent to what email address?

    Asked by julielesongeur on November 20, 2015 at 12:15 PM

    I filled a fillable PDF form imported into Jotform, and when I pressed SUBMIT, a window showed this message: 


    Fenetre JavaScript - Jotform Form Builder

    Thank you, your submission has been received!


    Who actually received it?






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    JotForm Support

    Answered by Charlie on November 20, 2015 at 01:26 PM

    Can you share us the fillable PDF form?

    Also to confirm, is the fillale PDF form converted from a JotForm online form? Or is it a PDF form imported to JotForm using the import tool here: http://www.jotform.com/adobe-formscentral-alternative/#feat-comp?

    If the form is a conversion from a JotForm online form to a fillable PDF form, then the recipient email address of the notification setup on the online form will be the one who will receive the email.

    If you have imported the a PDF form to JotForm, then I believe JotForm will send you a notification on your JotForm account's email address as mentioned on this pop-up message:


    Let us know if you are still having problems on this.