What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I would like to know if it is possible to cancel a subscription by myse

    Asked by Leslie on November 20, 2015 at 02:08 PM

    I would like to know if it is possible to cancel a subscription by myself.

    For example, my client at first choose to pay me services in several times, but in the middle of his subscription, he wants to pay his balance in one shoot. Is it possible to stop it or not ?

    Thank you for your quick answer.



    This is a re-post of a comment on How to Setup a Recurring Payment Option

    OR stop thank times
  • Profile Image

    Answered by victor on November 20, 2015 at 03:08 PM

    We can assist you to cancel your subscription. To assist you better, please create a new thread with the account to be cancelled. If you are using Paypal, you can cancel from you paypal account and you will not get bill the following month.