What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Adding forms to facebook - unusual outcome!

    Asked by inou on January 26, 2012 at 06:54 AM

    Hello,

    I have tried to integrate a jotform form onto our facebook page.

    I followed the steps outlined on Adding forms to Facebook ( Facebook Developer Method ) page.... and have ended up with a rather strange result... the jotform page itself now shows up on the tab... please see the following.... http://www.facebook.com/pages/The-Poor-Cant-Pay/119751158060160?sk=app_332162856806354

    Any suggestions on what went wrong and how I can fix it?

     

    Thanks

    Page URL:
    http://www.facebook.com/pages/The-Poor-Cant-Pay/119751158060160?sk=app<br/>_332162856806354

    Screenshot
  • Profile Image
    JotForm Support

    Answered by idarktech on January 26, 2012 at 07:47 AM

    Hi,

    Kindly check the embed code or the form link you used, it should look like this:

    e.g.

    http://www.jotform.com/form/13211228628

    and not this

    http://www.jotform.com/?formID=13211228628

    I hope this helps. Please let us know if you have further questions. Thank you for using JotForm!

  • Profile Image

    Answered by welfareinfo on January 26, 2012 at 08:26 AM

    Hello,

    I am using your facebook integration button with this form.

     

    I have checked the links and the all use https://www.jotform.com/form/3054231833/

     

    Can I upload some screenshots of the App page on facebook to show you the exact detail?

     

    Thanks

  • Profile Image

    Answered by welfareinfo on January 26, 2012 at 10:29 AM

    Update...

     

    I just noticed that the form ID I get from the Embed Form toolbar is not 11 digits, its only 10 digits!

    Thanks