Submissions- Get PDF- 2nd Line Cut off

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    inplace
    Asked on November 20, 2015 at 03:42 PM

    When we go to submissions and download the PDF the 2nd line is getting cut off. See screen shot

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    Mike_G
    Answered on November 20, 2015 at 05:15 PM

    That can be fixed by customizing the PDF of the submission.

    Here's how:

    Click the Get PDF and select Customize PDF. A PDF Design page will open where you can customize the PDF copy of the submission.

    On the PDF Design page, you can resize the space provided for each field questions and field answers.


    Don't forget to Save your work. You also have an option to reset it if needed.

    I hope this helps. Let us know if you need any further assistance. Thank you.

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    david
    Answered on November 23, 2015 at 01:19 PM

    I checked your form and indeed, the second line was being cut off.  When I cloned the form, however, the full text for the field was shown in the PDF:

    If changing the fields in the customize PDF options is too tedious, cloning the form may reset the styling:

    http://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account