What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I created a form yesterday, when I attempt to create one today and hover over the header bar on the left I cannot drag and drop.

    Asked by NovaLee on November 20, 2015 at 05:46 PM

    My mouse turns into two arrows that cross each other and wo't allow me to add anything to my form.  Thoughts?

    create and left cannot
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    JotForm Support

    Answered by BDAVID on November 20, 2015 at 06:28 PM

    What browser are you using? What is your OS?

    If you are using Windows 8 and enabled the touch screen function in Google Chrome, then you might need to disable it by navigating to chrome://flags/ to disable touch event.

    Otherwise, you can drag and drop by touching the fields with your finger.