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Can't Login : Back to Login page After Succesfully Log inAsked by formku on November 20, 2015 at 10:50 PM
I tried to log in to my jotform account on login page ( http://www.jotform.com/login ),
then it said : Log in Succesfully ... , then waiting for Redirect ...
But after redirect it goes back to log in page again.
I'm sorry for any inconvenience this have caused you. Unfortunately, I wasn't able to reproduce the issue you're having. I tried to log in through the www.jotform.com/login on different browsers.
Internet Explorer 11
What is the username of the account you're trying to login through the www.jotform.com/login page? What browser and device were you using when you're trying to log in?
I would like to suggest you also try to log in from www.jotform.com, see if you will have the same result and kindly update us. We will wait for your response.
Thank Mike for the quick response,
The problem solved.
I was using Mozilla Firefox on my PC when having the issue. ( probably my
pc on trouble).
Affer I read your response, then I tried login on my Android Tablet with
Surprised, it works well.
That's great to know. You can also clear your browser cookies for Jotform then login again. This method should work too.
Please contact us again if there are any problems.