- formkuAsked on November 20, 2015 at 10:50 PM
I tried to log in to my jotform account on login page ( http://www.jotform.com/login ),
then it said : Log in Succesfully ... , then waiting for Redirect ...
But after redirect it goes back to log in page again.
- JotForm SupportMike_GAnswered on November 21, 2015 at 01:32 PM
I'm sorry for any inconvenience this have caused you. Unfortunately, I wasn't able to reproduce the issue you're having. I tried to log in through the www.jotform.com/login on different browsers.
Internet Explorer 11
What is the username of the account you're trying to login through the www.jotform.com/login page? What browser and device were you using when you're trying to log in?
I would like to suggest you also try to log in from www.jotform.com, see if you will have the same result and kindly update us. We will wait for your response.
- formkuAnswered on November 21, 2015 at 05:45 PMThank Mike for the quick response,
The problem solved.
I was using Mozilla Firefox on my PC when having the issue. ( probably my
pc on trouble).
Affer I read your response, then I tried login on my Android Tablet with
Surprised, it works well.
- JotForm SupportWelvinAnswered on November 22, 2015 at 07:10 AM
That's great to know. You can also clear your browser cookies for Jotform then login again. This method should work too.
Please contact us again if there are any problems.