- pmplist15Asked on November 21, 2015 at 07:36 AM
In September I had cancelled my subscription to the "Premium" plan, which was $9.95 per month. I cancelled because my newsletter had ended.
I am starting a new newsletter, and want to resubscribe to that Premium Plan, but I can't find it anywhere. Can you help?
- JotForm SupportjonathanAnswered on November 21, 2015 at 05:34 PM
Unfortunately, since you had cancelled the previous subscription under the PREMIUM plan which was considered a grandfathered account, the new pricing will now be used once you re-subscribe again.
link: JotForm Pricing page
All subscription now uses the updated new pricing.
Hope this clarifies the matter. Please let us know if you need further assistance.
- pmplist15Answered on November 22, 2015 at 12:37 PM
Well, I sure wish I knew about the grandfathered account possibilities. I would have held on to my account if I had known.
It almost seems that there is a missing tier in your service offerings. Some of us might expect to get 100-125 subscribers a month, but it seems like a big jump to pay for 1000 subscribers. I would suggest something in the up-to-200 subscribers range for $9.95.
- JotForm SupportBDAVIDAnswered on November 22, 2015 at 01:56 PM
The prices are already set and they are competitive prices on the market. If you need anything else, please open a new thread, we will be glad to assist you.