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Unable to download the attachmentAsked by selenakitt on November 21, 2015 at 03:51 PM
We've made no changes to our form but all of a sudden, we can't access attachments. This is the message we're now getting:This XML file does not appear to have any style information associated with it. The document tree is shown below.<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>D83C19EAC79C8FB8</RequestId><HostId>BdOkVq5KmCqfvL+igZyS3cEu6aEkJQhP1OwWc9dfLRzCrIh8A1e7h+yZdtMXfE/TLBlF5X1wMJE=</HostId></Error>
file error attachment error access denied can't download file
I"m having the same problem right now too
I am also having this issue.
Our sincere apologies. There was a recent update that has caused this problem but it should work fine by now.
@selenakitt I've tried downloading the attachments from your 3 recent submissions and they are now working. Kindly check it again.
If you are still experiencing this problem, make sure to let us know.
Yaasss! Thank you muchly!
Thank you for the confirmation.
Feel free to contact us again anytime should you need our assistance.